Courses

Detailed descriptions of all Netcom course offerings are included. Netcom offers courses in two categories:

1. Fiber Optic Association (FOA) Certified
2. Netcom Accredited

Netcom members, IBEW members, and the public can log in or create an account. Once you have a valid account, you must be logged in to register for scheduled events through our booking system and pay by credit card via PayPal. A PayPal account is not required.

Effective December 6, 2023 AGM

• Netcom Training will only provide group training sessions (Minimum Six)
• Netcom Training will not proctor FOA exams without completing the full course
• Netcom Training reserves the right to cancel or reschedule courses

There are three categories of Netcom Website members. When you create an account the Website will automatically slot you into the appropriate category. Please contact the administrator at info@netcomtraining.org if you haven’t been placed into the appropriate group or if your status changes. The three categories are:

1. Netcom Assessment Members are those that are currently employed under a collective agreement at Delta Cable, Rogers Communications (Port Coquitlam, White Rock, North Shore), LTS Solutions Ltd. or the Cable Contractors Standard. Netcom Assessment Members do not have to pay for any Netcom programs. Eligibility for programs will be based on the following criteria:
   • Must be current in Union dues standing
   • The Employer must be current in submitting Netcom Training Assessments
   • Selection for courses will be based on existing random selection systems
   • Books, Supplies, and materials are included
   • New Netcom Assessment Members will be eligible to attend Netcom courses after three (3) months of Netcom contributions
   • Unemployed members will be eligible to attend Netcom courses for three (3) months after which time they may exercise the option of paying their equivalent monthly assessment (160 hours) to maintain their eligibility to attend future courses.

2. IBEW Members are those that are current in IBEW Union dues standing and working for another Employer who is signatory to an IBEW Collective Agreement. IBEW Members are eligible for discounted rate for Netcom programs if there is a spot available which covers books, supplies, materials and taxes.

3. Public Members are those that are neither a current IBEW member nor Netcom Assessment Members but are eligible to register for any Netcom programs at the public rate if there is a spot available which covers books, supplies, materials and taxes.

1. A student may be entitled to a refund of tuition fees in the event that:
   1. The student provides written notice to the institution that he or she is withdrawing from the program; or
   2. The institution provides written notice to the student advising that the student has been dismissed from the program.
2. The written notice of withdrawal or dismissal may be delivered in any manner provided that a receipt or other verification is available that indicates the date on which the notice is delivered.
3. The notice of withdrawal or dismissal is deemed to be effective from the date it is delivered.
4. The refund to which a student is entitled is calculated on the total tuition fees due under the contract. Where total tuition fees have not yet been collected, the institution is not responsible for refunding more than has been collected to date and a student may be required to make up for monies due under the contract.
5. If the institution has received fees in excess of the amount it is entitled to under the student contract, the excess amount must be refunded.
6. Refunds before the program of study starts:
   1. If written notice of withdrawal is received by the institution within 7 days after the contract is made, and before the commencement of the period of instruction specified in the contract, the institution may retain 5% of the total tuition and fees due under the contract to a maximum of $250.
   2. If written notice of withdrawal is received by the institution 30 days or more before the commencement of the period of instruction specified in the contract and more than 7 days after the contract was made, the institution may retain 10% of total tuition only due under the contract to a maximum of $1000.
   3. Subject to section 6a, if written notice of withdrawal is received by the institution less than 30 days before the commencement of the period of instruction specified in the contract, and more than 7 days after the contract was made, the institution may retain 20% of the total tuition only, due under the contract to a maximum of $1300.
7. Refunds after the program of study starts:
   1. If written notice of withdrawal is received by the institution, or a student is dismissed within 10% of the program of study’s duration, the institution may retain 30% of the total fees due under the contract.
   2. Subject to subsection 7a, if written notice of withdrawal is received by the institution, or a student is dismissed within 30% of the program of study’s duration the institution may retain 50% of the total fees due under the contract.
   3. If a student withdraws or is dismissed after 30% of the program of study’s duration, no refund is given.
8. Other Refund Policy Requirements
   1. Where a student is deemed not to have met the institutional and/or program specific minimum requirements for admission, the institution must refund all fees paid under the contract, less the applicable non-refundable application or registration fee.
   2. Where an institution provides technical equipment to a student, without cost to the student, and the student withdraws or is dismissed, the institution may charge the student for the equipment or use of the equipment on a cost recovery basis, unless the student returns the equipment unopened or as issued within fourteen (14) calendar days.
   3. Refunds owing to students must be paid within thirty (30) calendar days of the institution receiving written notification of withdrawal and all required supporting documentation, or within thirty (30) calendar days of an institution’s written notice of dismissal.
9. Where the delivery of the program of study is through home study or distance education, refunds must be based on the percent of the program of study completed at the rates specific to section 6 above.